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LØCI UK & EU

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Express shipping options are available for our UK customers. All available options will be visible at the checkout once a delivery address has been entered.

Can I expedite my order?

Orders & Shipping

Taxes & Duties

Do you ship internationally?

Do you offer express delivery?

When will my order ship?

How can I track my order?

Can I change or cancel my order?

Do you sell gift cards?

Order stuck in customs

My order has arrived damaged or missing items.

How do I return or exchange my order?

Can I return or exchange an order that was a gift?

How long does it take for a refund or exchange to process?

Are returns free?

Returns & Exchanges

What are LØCI sneakers made from?

What size LØCI sneaker should I order?

Will my LØCIs last?

Are all your shoes 100% vegan?

What are the materials for the apparel?

Is there a sizing guide for the apparel?

Are LØCI trainers water resistant?

Product & Fit

Do you offer a student discount?

My discount code isn't working

Do you offer Key Worker discount?

I've signed up for your emails but not received a discount.

My gift card isn't working

What payment options do you offer?

Discounts & Payment options

What are your customer support hours?

How can I give feedback?

Where do we manufacture?

Are LØCI sustainable?

Are LØCI vegan?

Press Enquiries

Do you sell laces and insoles separately?

When will the style I want be back in stock?

I've received a faulty item

Wholesale enquiries

Can I find LØCIs in any stores?

Customer Care & General

Who is LØCI?

What is LØCI’s mission?

What was LØCI’s goal when making their shoes vegan?

Why do so many celebrities love LØCI?

What makes LØCI different and better than other vegan shoe companies?

Do LØCI work with any charities?

About LØCI

Is this a limited edition drop or will I always be able to purchase them?

Is there a mailing list for updates on this collaboration and any future collabs?

Is the whole collection vegan like the rest of LØCI’s products?

NICKI MINAJ X LØCI

Extended returns for the Christmas period

Can I expedite my order?Updated a year ago