Extended returns for the Christmas periodUpdated 6 months ago
Extended return period on all orders placed between 01/11/24-24/12/24, have until 31/01/25 to request a return.
We are pleased to be able to extend our zero hassle returns and exchanges policy for the holiday season, as long as they're in original condition using our returns portal link below:
To begin your return or exchange, please follow the below steps:
1. Open the Returns Portal & enter your Order Number and email address used to place your order.
2. Select the item(s) you would like to return & select if you would like to return, exchange for a gift card or exchange for other items/sizes/colours.
3. Download the QR code for use in any Royal Mail (UK) or USPS or DHL Service Point (Rest of the World).
4. Drop it off at your nearest Drop Off Point shown in the portal.
If you have any issues, please reach out to our support team here and they will be happy to help.
Please note that returns outside of the UK, EU and North America will be charged a $25 (USD) admin fee