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LØCI UK & EU

Our customer support hours are 7am-1am GMT.The best way to contact us is via our Live chat or our <a href="https://www.lociwear.co.uk/pages/contact-us" id="isPasted" rel="noopener noreferrer" target="_blank">contact form</a>, but you can also email us at: <a href="mailto:support@lociwear.co.uk">support@lociwear.co.uk</a> or even call us on 0330 818 1083 during business hours.&#xA0;We aim to reply to all enquiries within 24 hours although please allow a little longer during busy periods.

Our customer support hours are 7am-1am GMT. The best way to contact us is via our Live chat or our contact form, but you can also email us at: support@lociwear.co.uk or even call us on 0330 818 1083 during business hours. We aim to reply to all enqui

What are your customer support hours?

Customer Care & General

Taxes & Duties

Do you ship internationally?

Do you offer express delivery?

When will my order ship?

Can I expedite my order?

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Order stuck in customs

My order has arrived damaged or missing items.

Orders & Shipping

How do I return or exchange my order?

Can I return or exchange an order that was a gift?

How long does it take for a refund or exchange to process?

Are returns free?

Returns & Exchanges

What are LØCI sneakers made from?

What size LØCI sneaker should I order?

Will my LØCIs last?

Are all your shoes 100% vegan?

What are the materials for the apparel?

Is there a sizing guide for the apparel?

Are LØCI trainers water resistant?

Product & Fit

Do you offer a student discount?

My discount code isn't working

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Discounts & Payment options

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Where do we manufacture?

Are LØCI sustainable?

Are LØCI vegan?

Press Enquiries

Do you sell laces and insoles separately?

When will the style I want be back in stock?

I've received a faulty item

Wholesale enquiries

Can I find LØCIs in any stores?

Who is LØCI?

What is LØCI’s mission?

What was LØCI’s goal when making their shoes vegan?

Why do so many celebrities love LØCI?

What makes LØCI different and better than other vegan shoe companies?

Do LØCI work with any charities?

About LØCI

Is this a limited edition drop or will I always be able to purchase them?

Is there a mailing list for updates on this collaboration and any future collabs?

Is the whole collection vegan like the rest of LØCI’s products?

NICKI MINAJ X LØCI

Extended returns for the Christmas period

What are your customer support hours?Updated 5 months ago