Our customer support hours are 7am-1am GMT. The best way to contact us is via our Live chat or our contact form, but you can also email us at: [email protected] or even call us on 0330 818 1083 during business hours. We aim to reply to all enqui
We would love to hear from you! Please reach out to us at Contact Us. We genuinely value all feedback and are always looking to improve, so please do share your thoughts. We also ask for reviews once you've received your order, you will receive an em
We do have a preference. We source predominantly from Europe with a focus on Portugal. We look for the balance of quality and ethics, with a real push for sustainability. All or our manufacturing partners have certificates showing that they adhere to
How sustainable is any sneaker? Well traditionally sneakers have been made from leather, plastic or rubber. There are no hard and fast definitions on exactly what makes any sneaker sustainable, green or eco-friendly, but efforts are recognised when w
Yes! At LØCI, we believe in celebrating our planet's amazing wildlife and taking responsibility for the products we create. That's why all of us here proudly support being cruelty-free - ensuring that no animals are harmed to manufacture any of our s
Please use our contact form to get in touch and we'll pass your enquiry onto the right team
Not at the moment, but we're definitely working on this, so please keep your eyes peeled on our website. We know how much everyone loves our cork insoles, so we definitely will sell these on their own in the future.
Our 'notify me when in stock' system will let you know when specific items come back in stock. Find the item you would like to buy and click on your size. Fill in your email address in the box under "subscribe for notifications" and click on "notify
If there are any issues with the product you have received, please reach out to our Customer Services team here with your order number, a description and photos of the defect and then will get back to you asap. Normally all enquiries are responded to
For any wholesale enquiries, please use our contact form to share details of your store and this will be passed onto our wholesale team.
We currently work with a small number of retailers in the USA and are working to bring LØCI to a store near you soon.In the USA, we can be found in selected DTLR and Shoe Palace stores and online at Nordstrom.com. We recommend checking with your loca